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Stop in and visit us today at 535 Main St, East Aurora, NY 14052 or browse our new inventory today!
Service Your Vehicle with Us We have a full service bay with trained technicians standing by.

Our Reviews
Knowledgeable, professional, friendly, helpful, efficient , pleasant. I truly enjoyed interacting with all the staff. Thanks
Never by all means use this place for anything. Lost total control of car brakes failed with my daughter in the car. Luckily i knew enough to slam it in park. The brake vaccum pump booster going to the cam shaft in the engine failed. Both broke apart. Towed there said itd be a week.. 71 days later… Vehicle finally ready after 71 days these have been my costs. $6,000 All GM offered me 20,000 rewards points, which I declined. When I was called this morning they insulted me by saying they went over and beyond on my engine and they’re not fixing any of the other problems with the sunroof 2 ft of water that was in the trunk which flows up to the front. I got my car back today and there is mold spores growing all throughout the back seats and floor. Litterally looks like a flood car but no it’s a 2020. West Herr should be ashamed of themselves.. West Herr Buick GMC Cadillac of East Aurora This is how they returned my car…
Timothy in service was outstanding! Helped to figure out how to install the teen driver mode in my 2025 Buick encore GX . After visiting multiple dealerships and stumping them with this issue of not being able to enable this mode without an established password that was needed in order to set a password in order to activate teen driver mode. Me living just about an hour one way . Timothy said to me "I am determined to figure this out " and sure enough after troubleshooting the issue he figured out that I would have to bring vehicle in and he had to reset with a GMC specific device. It was quite challenging and took time to figure out but , He did !! Just as promised!! Thank you Timothy & team!! Oh and they even washed my car !!! Talk about separating West Herr from the rest ! This is why ! Hands down West Herr !!! I will be back !! Thank you for your incredible customer service!!!
They traveled around 300 miles to get the vehicle that I wanted and didn’t charge for doing it.
Very professional, answered all questions had a tremendous deal for me. The experience was one of the best car buying experience I have ever had.
I always have good reviews for the service dep outstanding service Tim is the best always professional and a pleasure to work with
Sale person and staff were fantastic. And service was outstanding . Would highly recommend to family and friends
Very attentive to my needs and what I wanted in my new vehicle. Did a great job working with me
Jonathan is a true asset for West Herr. His professionalism, courtesy and knowledge made my service visit a pleasant experience
Mike was great to work with. Whom ever the mechanic is , please thank him also.He worked quickly.
Very professional sales person. The lease purchase was easy and Lisa was very helpful. Love the car.
My sales rep made buying a car at gmc Buick of East Aurora a pleasant experience
Very fast and professional. Great experience. Faster than I thought it would be. Waiting room very nice and clean with a well maintained coffee and tea.
Jonathan is always a pleasure to work with! Quick and efficient service appointment everytime! Coffee is delicious and the team is always so kind and accommodating. That's why I always return my vehicle there for any of my service needs!!
Rob and Alyssa treated us well I can’t say enough about them All keepers
Certified Pre-Owned Vehicles
Each Cadillac CPO vehicle is thoroughly inspected, reconditioned, and includes two factory-backed limited warranties with roadside assistance.

Current Offers
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Welcome To West Herr Cadillac
West Herr Cadillac of East Aurora’s dedication to providing hassle-free service to its customers has made them a premier choice. We offer more than just new and pre-owned vehicles, our dealership is also equipped to provide our customers with service, repair, accessories, financing options, and many more things. Lancaster Cadillac customers are invited to visit us at any time. Just use our hours and directions page to locate our dealership. We assure you that we will go that extra mile to make sure that you leave our showroom completely satisfied. Lancaster customers can call West Herr Cadillac of East Aurora at (888) 836-2188 to schedule an appointment with our experts today.